1. Component orders sold by us carry only a carry-in warranty. Shipping charges (To & Fro)
to the service center have to be borne by the customer. In most cases, this is handled by
the manufacturing company only (OEM)
2. For Assembled Systems - we have 2 years doorstep warranty in all metro cities of India -
this is further detailed in the warranty terms received by the customer with the final
invoice.
3. Where the words “Direct Warranty” or “Manufacturer Warranty” are mentioned it means
the warranty is direct by the Manufacturer / Distributor.
4. We request the customer to send a copy of our invoice and delivery challan for warranty
purposes, whenever there is a service problem for products. Shipping will be paid by the
customer for the same.
5. Goods once sold will be accepted for warranty repair/replacement only if they are in
good physical condition. Products with broken/burnt pins, pen/pencil markings, cracks,
missing/tampered components/warranty stickers damaged will be rejected and
considered warranty void in the above conditions.
6. The warranty clause stands void for damage caused due to the mishandling of
equipment for any reasons causing damage to the products like lack of knowledge,
improper handling, electricity problem etc., on the basis that under the normal condition
there would have been no damage to the product.
7. Warranty is against manufacturing defects only, and as per the manufacturer's warranty
policy. In case the manufacturer has a local service center then for warranty the
customer has to approach the service center directly with the purchase details.
8. Products under warranty will either be repaired or replaced as per manufacturer/ supplier
warranty policy.
9. We reserve the right to reject material received for warranty without accessories,
manuals, Software CDs / DVDs & outer box packing.
10. Any service litigation or problems have to be addressed directly to
manufacturers/distributors/company's direct dealer address only. We are not responsible
for any litigation thereof.
11. Warranty service will be given only where the full payment is made on the due date.

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